Frequently Asked Questions

We look forward to welcoming you to the 2024 Civitas Networks for Health Annual Conference! Our Frequently Asked Questions (FAQ) page is here to provide you with all the essential information you need whether you are an attendee, sponsor, or speaker! 
 
Whether this is your first Civitas Conference or your fourth, this page is designed to ensure you have a smooth and enjoyable Conference experience. If you can't find the answer to your question here, please don't hesitate to reach out to our team at contact@civitasforhealth.org.  

General Attendance

A: The 2024 Civitas Networks for Health Annual Conference will take place from Tuesday, October 15, to Thursday, October 17, at the Detroit Renaissance Marriott Hotel and Convention Center. 

A: The detailed Conference Schedule, including session times, topics, and speaker information, is available on our website under the "Agenda" section linked here: https://civitasforhealth.swoogo.com/civitas2024/agenda  

A: You can download the Conference App here: https://mobile-mobile.swoogo.com/app/wb6614 and search “Civitas 2024 Annual Conference” to access our materials. You can use your Conference Registration credentials to log in. 

Participants can reset their password or reach out to contact@civitasforhealth.org for support on resetting your password. 

A: Attendees can access the full agenda, venue map, and connect 1-1 with other conference attendees through chat. Make sure you log in and create your profile today! 

A: Yes, our 2024 Preconference Sessions are sponsored by Telligen. These sessions are available exclusively for Civitas 2024 Conference Attendees. More details can be found on our dedicated Preconference page here: https://civitasforhealth.swoogo.com/civitas2024/sign-in?rId=6582499  

Please note that to access this page, you must be a registered attendee. You can log in using your registration credentials. 

A: We will not be providing video recordings or virtual attendance options for the Civitas 2024 Annual Conference. We cultivate a close-knit community of health IT and health improvement professionals to convene in-person to exchange knowledge, learn, connect, and drive change.

A: We currently only offer options to transfer tickets under special circumstances. Please reach out to us at contact@civitasforhealth.org for any assistance or questions related to your registration. 

A: Yes. You can check out our curated local food and drink, activities, attractions, and transportation guide here: https://civitasforhealth.swoogo.com/civitas2024/activites  

A: The Civitas Annual Conference is business casual. Conference rooms can be cool. A light jacket or sweater is recommended. 

A: Yes. Civitas is committed to providing a harassment-free Conference experience for everyone. We do not tolerate physical violence, harassment or discrimination against Conference participants in any form. We expect all attendees to refrain from inappropriate behavior including discriminatory jokes or language, intimidating, harassing, abusive, derogatory, or demeaning speech, or any boisterous, lewd, or offensive behavior or language. Any attendee found to be in violation of the code of conduct may be asked to promptly leave the Conference without a refund.

You can find our full code of conduct linked here: https://www.civitasforhealth.org/wp-content/uploads/2024/03/Code-of-Conduct-event-safety-policies-2024-Annual-Conference-3.pdf  

Travel and Accommodation

A: Detroit Marriott at the Renaissance Center | 400 Renaissance Drive Detroit, MI, 48243 

Should you plan to stay with us, we’re able to offer a special room rate on a first-come-first-served basis through September 26, 2024. Access the room block discount here: https://civitasforhealth.swoogo.com/civitas2024/hotelinfo 

A: Yes. The Detroit Marriott at the Renaissance Center advises parking in the Beaubien Garage which offers in-and-out privileges to hotel guests:  

  • Daily Self-Parking: $25.00  

  • Daily Valet Parking: Daily: $30.00 

  • Overnight Valet Parking: $40.00 

A: We recommend that attendees be up-to-date on their COVID-19 vaccination status as advised by the U.S. Centers for Disease Control and Prevention (CDC). Civitas would like all Conference attendees to feel comfortable attending our event. We encourage all attendees to take the precautions they feel necessary to stay safe. We will make masks available for any attendees who would like one at the registration desk and encourage all attendees to consider mask use during the fall and winter flu/virus season.   

During the Conference, if you begin to feel ill or test positive for COVID-19, we ask that you follow the guidance set by the CDC here. If any questions arise, please do not hesitate to contact us before, during, or after the Conference.  

See our Code of Conduct here for more information. 

Sponsor Information

A: Sponsors can find all the necessary information for attending and exhibiting at the Conference here: https://www.civitasforhealth.org/wp-content/uploads/2024/08/Civitas-2024-Conference-Sponsor-Packet.pdf 

You can reach out to Kate Kroell at kkroell@civitasforhealth.org, for recordings from the Sponsor/Exhibitor webinars where our team answered common questions or more information. 

Speaker Information

A: In addition to your session confirmation, you can view your session time on our Conference Agenda here: https://civitasforhealth.swoogo.com/civitas2024/agenda 

Questions? Reach out to us at contact@civitasforhealth.org 

A: Yes. You can reach out to Lenora Ross at LRoss@civitasforhealth.org to receive your speaker discount code if you haven’t registered already.

A: Yes. You can access the branded slide deck template here: https://www.civitasforhealth.org/wp-content/uploads/2024/08/2024-Annual-Slide-Deck-FINAL.pptx   
For questions about this template or other related branding, you can reach out to Radhika Hira at rhira@civitasforhealth.org.